Privacy Policy
We take the protection of user data very seriously and are committed to protecting the information that users provide to us in connection with their use of our website. Furthermore, we are committed to protecting and using your data in accordance with applicable law.
This privacy policy explains our practices regarding the collection, use, and disclosure of your data through the use of our digital assets when you access the services via your devices.
Please read the Privacy Policy carefully and ensure you fully understand our data practices before using our services. If you have read and fully understand this policy and do not agree with our practices, you must discontinue using our digital assets and services. By using our services, you acknowledge and accept the terms of this Privacy Policy. Continued use of the services constitutes your acceptance of this Privacy Policy and any amendments to it.
This privacy policy informs you about:
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How we collect data
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What data we collect
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Why we collect this data
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Who we share the data with
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Where the data is stored
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How long the data will be retained
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How we protect the data
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How we deal with minors
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Updates or changes to the privacy policy
What data do we collect?
Below is an overview of the data we can collect:
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Non-identified and non-identifiable information that you provide during the registration process or that is collected through your use of our services (“non-personal data”). Non-personal data does not allow any conclusions to be drawn about who collected it. The non-personal data we collect consists primarily of technical and aggregated usage information.
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Individually identifiable information, meaning any information that can be used to identify you or could be used to identify you with reasonable effort (“personal data”). The personal data we collect through our services may include information requested from time to time, such as names, email addresses, physical addresses, telephone numbers, IP addresses, and more. When we combine personal data with non-personal data, we will treat it as personal data for as long as it remains combined.
How do we collect data?
The following are the main methods we use to collect data:
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We collect data when you use our services. Therefore, when you visit our digital assets and use our services, we may collect, record, and store usage data, sessions, and related information.
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We collect data that you provide to us yourself, for example, when you contact us directly via a communication channel (e.g., an email with a comment or feedback).
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We can collect data from third-party sources, as described below.
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We collect data that you provide to us when you log in to our services via a third-party provider such as Facebook or Google.
Why do we collect this data?
We may use your data for the following purposes:
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to provide and operate our services;
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to develop, adapt and improve our services;
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to respond to your feedback, inquiries and requests and to offer assistance;
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to analyze requirement and usage patterns;
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for other internal, statistical and research purposes;
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to improve our data security and fraud prevention capabilities;
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to investigate violations and enforce our terms and policies, as well as to comply with applicable law, regulations, or government orders;
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to send you updates, news, promotional material, and other information related to our services. You can decide whether you wish to continue receiving promotional emails. If not, simply click the unsubscribe link in those emails.
To whom do we pass on this data?
We may share your data with our service providers to operate our services (e.g., storing data via third-party hosting services, providing technical support, shipping, customer support, etc.).
We may also disclose your data in the following circumstances: (i) to investigate, detect, prevent, or take action against unlawful activities or other wrongdoing; (ii) to establish or exercise our rights of defense; (iii) to protect our rights, property, or personal safety, as well as the safety of our users or the public; (iv) in the event of a change of control of us or one of our affiliates (through a merger, acquisition, or purchase of (substantially) all of our assets, among other things); (v) to collect, maintain, and/or administer your data through authorized third-party service providers (e.g., cloud service providers) to the extent appropriate for business purposes; (vi) to work with third-party service providers to improve your user experience. For the avoidance of misunderstanding, we would like to point out that we may, at our sole discretion, transfer, share, or otherwise use non-personally identifiable information with third parties.
Cookies and similar technologies
We may share your data with our service providers to operate our services (e.g., storing data via third-party hosting services, providing technical support, shipping, customer support, etc.).
We may also disclose your data in the following circumstances: (i) to investigate, detect, prevent, or take action against unlawful activities or other wrongdoing; (ii) to establish or exercise our rights of defense; (iii) to protect our rights, property, or personal safety, as well as the safety of our users or the public; (iv) in the event of a change of control of us or one of our affiliates (through a merger, acquisition, or purchase of (substantially) all of our assets, among other things); (v) to collect, maintain, and/or administer your data through authorized third-party service providers (e.g., cloud service providers) to the extent appropriate for business purposes; (vi) to work with third-party service providers to improve your user experience. For the avoidance of misunderstanding, we would like to point out that we may, at our sole discretion, transfer, share, or otherwise use non-personally identifiable information with third parties.
Where do we store the data?
Please note that our companies, as well as our trusted partners and service providers, are located around the world. For the purposes explained in this privacy policy, we store and process all non-personal data we collect in various jurisdictions.
How long will the data be retained?
Please note that we retain the collected data for as long as necessary to provide our services, to comply with our legal and contractual obligations to you, to resolve disputes and to enforce our agreements.
We may, at our sole discretion, correct, supplement or delete inaccurate or incomplete data at any time.
How do we protect the data?
The hosting service for our digital assets provides us with the online platform through which we can offer you our services. Your data may be stored via our hosting provider's data storage, databases, and general applications. They store your data on secure servers behind a firewall and offer secure HTTPS access to most areas of their services.
All payment options offered by us and our hosting provider for our digital assets comply with the PCI DSS (Credit Card Industry Data Security Standard) regulations of the PCI Security Standards Council. This is a collaboration of brands such as Visa, MasterCard, American Express, and Discover. PCI DSS requirements help ensure the secure handling of credit card data (including physical, electronic, and procedural measures) by our shop and service providers.
Notwithstanding the measures and efforts taken by us and our hosting provider, we cannot and will not guarantee absolute protection and security of the data that you upload, publish, or otherwise share with us or others.
For this reason, we ask you to choose strong passwords and, if possible, not to send us or others any confidential information whose disclosure you believe could cause you significant or lasting harm. Since email and instant messaging are not considered secure forms of communication, we also ask you not to share any confidential information via these channels.
How do we deal with minors?
Children may use our services. However, if they wish to access certain features, they may be required to provide certain information. Some data collection (including data collected via cookies, web beacons, and other similar technologies) may occur automatically. If we knowingly collect, use, or disclose data from a child, we will provide notice and obtain parental consent in accordance with applicable law.
We do not condition a child’s participation in any online activity on the child providing more contact information than is reasonably necessary. We use the data collected only in connection with the services requested by the child.
We may also use a parent’s contact details to communicate about the child’s activities in the services. Parents may review the data we have collected from their child, prohibit further collection of their child’s data, and request that any data collected be deleted.
To view, update, or delete your child’s data, please contact us. To protect your child, we may require proof of your identity. We may deny access to the data if we believe your identity is questionable. Please note that certain data may not be deleted due to other legal obligations.
Updates or changes to the privacy policy
We may revise this Privacy Policy from time to time at our sole discretion. The version published on the website is always the most current version (see the "Date" date). We encourage you to check this Privacy Policy regularly for changes. In the event of significant changes, we will post a notice on our website. If you continue to use the services after being notified of changes on our website, this will be considered your acknowledgment and acceptance of the changes to the Privacy Policy and your agreement to be bound by the terms of those changes.
Contact
If you have general questions about the services or the data we collect about you and how we use it, please contact us at:
TERAÉ DESIGN
Email address: info@teraedesign.com